Pidgely for Nuvemshop
Connect your Nuvemshop store in a few clicks and Pidgely sends its order emails in your brand, from your authenticated domain: confirmation, payment approved, shipped with tracking, delivered and cancelled. Customers, products and orders stay in sync.
Connect your store
What the integration does
- All five order emails go out from your domain: confirmation, payment approved (Pix, boleto or card), shipped with tracking code and link, delivered and cancelled
- Abandoned checkouts arrive with the orders, because Nuvemshop serves them through its API; Pidgely keeps the recovery link of each one
- Each store customer becomes a contact carrying the marketing opt-in given at checkout; people who did not opt in only get order emails
- Nuvemshop pings Pidgely by webhook on every order change, and every 6 hours a check re-reads what changed, to cover a notice that never arrived
- Store erasure, customer erasure and data-access requests that Nuvemshop relays for LGPD are answered without any work from you
How to connect
- In Pidgely, open Stores and pick Nuvemshop; your browser lands on Nuvemshop’s authorization screen
- Sign in with the store user and approve the three read permissions: customers, orders and products
- Nuvemshop sends you back to Pidgely and the token is stored encrypted; it does not expire, so there is no renewal to watch
- The first import brings the history in silently, without sending email for old orders
- In your store admin, turn off the order notifications you took over in Pidgely
Good to know
Pix is the most used payment method in Brazil and boleto still carries weight: with both, shoppers expect a “payment approved” notice the moment the money lands. That email, and the shipped one with a Correios tracking code, travel on the transactional stream, apart from campaigns. Our guide to order confirmation and shipping emails covers what to write in each.
One limit to know: Nuvemshop’s v1 API does not expose an order status page, so the button in the emails leads to your store. Access is read-only, and you can revoke the app from the store admin at any time. On consent, see email consent for online stores.
The platform’s technical reference is the official Nuvemshop API documentation.
Frequently asked questions
Which permissions does Nuvemshop ask for?
Three, all read-only: customers, orders and products. Pidgely changes nothing in your store.
Does Pidgely email about pending Pix and boleto?
It sends the five order emails today. Abandoned checkouts are synced, and automated recovery for them is part of the Scale plan.
Do I need to turn off Nuvemshop’s notifications?
Yes, the kinds you turn on in Pidgely. With both active, shoppers get two emails for the same order.
What if a Nuvemshop notice gets lost?
The periodic check re-reads the orders changed since the last sync and sends the missing email, once per order and kind.
Does it work for Tiendanube stores in other countries?
Yes. Tiendanube is the same platform, and emails go out in Portuguese, Spanish or English following the store’s language.
Get started
Connect your Nuvemshop store
Create a free account, verify your domain and connect the store. The first sync starts right away.
Create free account